Coaching/Mentoring/Counseling

COACHING

El coaching es un conjunto integrado de acciones orientadas a mejorar el desempeño de una persona, de manera que alcance su potencial (en ocasiones, en el proceso se redefine su perspectiva acerca de su potencial).

En los negocios, el coaching es una forma sistemática de adiestramiento en el trabajo, provisto por un profesional externo, un compañero de trabajo o por el supervisor de la persona.

Generalmente, el coching busca construir habilidades como comunicación, resolución de problemas, trabajo en equipo o ventas. También se utiliza con frecuencia para mejorar características personales como impacto o asertividad.

Harvard Business Essentials: Coaching and Mentoring

by Harvard Business Press

Effective managers know that timely coaching can dramatically enhance their teams’ performance. Coaching and Mentoring offers managers comprehensive advice on how to help employees grow professionally and achieve their goals. This volume covers the full spectrum of effective mentoring and the nuts and bolts of coaching. Managers learn how to master special mentoring challenges, improve listening skills, and provide ongoing support to their employees.

The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Drawing on rich content from Harvard Business School Publishing and other sources, these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience and are especially valuable for the new manager.

MENTORING

There are many perspectives on the definition of mentoring, especially since the relatively recent popularity of personal and professional coaching. Traditionally, mentoring might have been described as the activities conducted by a person (the mentor) for another person (the mentee) in order to help that other person to do a job more effectively and/or to progress in their career. The mentor was probably someone who had "been there, done that" before. A mentor might use a variety of approaches, eg, coaching, training, discussion, counseling, etc. Today, there seems to be much ongoing discussion and debate about the definitions and differences regarding coaching and mentoring.

COUNSELING

Shares many similarities with coaching but is closer to the therapeutic relationship between therapist and patient. Although often instigated in response to work-related issues there is a significant psychological dimension: addressing the person as a whole rather than just in a professional capacity. The processes involved are more about understanding, challenging and enabling than providing feedback. Counselling is not about giving advice but is about getting people to see things from a different viewpoint and encouraging them to take action to solve their problems themselves.


Los siguientes enlaces contienen más información relacionada que te puede ayudar a entender mas estos tres conceptos, especialmente revisa la primera:

http://www.careerdevelopmentplan.net/WT_Chapter8_d_Mentoring_Couching_Councelling.html
http://www.psicojack.com/archivos/130208b.pdf
http://www.cipd.co.uk/subjects/lrnanddev/coachmntor/mentor.htm